Privacy Policy

Privacy Policy for FlamencoPassionShow.com

This privacy policy explains how FlamencoPassionShow.com (“we”, “our” or “us”) collects, uses, stores and protects personal data when you visit our website or interact with us. The policy meets the requirements of the General Data Protection Regulation (GDPR) and other relevant data‑protection laws. According to EU guidance, privacy notices must be concise, transparent and easily accessible. This document is designed to fulfil those requirements and to help visitors understand how their information is used.

1. Who we are and contact information

FlamencoPassionShow.com is an entertainment website that promotes flamenco performances and enables ticket bookings. If you have any questions about this policy, exercise your rights or make a complaint, please contact us:

Controller: FlamencoPassionShow.com

Address: Calle Casablamca 9, Torremolinos, Málaga, Spain. 29620

Email: flamenco@totalisimo.com

Telephone: +(34) 952 058 066

2. Personal data we collect

In order to provide our services, we collect the following categories of personal data:

Contact details: your name, email address, phone number or mailing address when you contact us, sign up for a newsletter or purchase tickets.

Billing information: payment card details (processed via a secure payment provider), billing address and VAT number (if relevant) when you place an order.

Account data: if you create an account, we store your login credentials (username and encrypted password) and preferences.

Technical data: IP address, browser type, device identifiers, referral pages, geolocation (country/city) and browsing activity. These data are collected through cookies or similar technologies to ensure the site functions properly and to improve your experience (see the Cookies section below).

Marketing preferences: your consent to receive marketing communications and information about your interactions with our emails (e.g., open and click‑through rates).

Other data you choose to provide: for example, when you send us a message or leave a review.

We do not intentionally collect sensitive personal data (such as health information, political views or religious beliefs). If such information is provided voluntarily, we will handle it with additional care and only process it with explicit consent or where required by law.

3. How we obtain personal data

We collect personal data directly from you when you:

Register for an account or place an order via our website.

Communicate with us by email, phone or contact form.

Subscribe to newsletters or marketing updates.

Participate in surveys or feedback requests.

Use our website – certain data are collected automatically through cookies and similar technologies (see “Cookies” below).

We may also receive information about you from third parties, such as payment processors, ticketing partners or marketing platforms, where permitted by law. When personal data are obtained from third parties, our policy includes the same information required by the GDPR (identity of the controller, purposes, retention, rights, etc.).

4. Legal bases and purposes of processing

We process your personal data only when we have a valid legal basis as required by the GDPR. Depending on the context, our legal bases include:

Contract performance: to manage your bookings, deliver tickets, process payments and provide customer service.

Legitimate interests: to improve our services, prevent fraud, ensure network and information security and carry out direct marketing to existing customers. We balance our interests against your fundamental rights and expect you to reasonably expect this processing.

Consent: for sending promotional emails, placing non‑essential cookies and processing any sensitive information. You may withdraw consent at any time without affecting the lawfulness of processing before withdrawal.

Legal obligations: to comply with accounting, tax or regulatory requirements and to cooperate with authorities.

The purposes for which we use personal data include:

Providing and improving our services: delivering tickets and event information, responding to enquiries and enhancing the website.

Customer relationship management: sending order confirmations, updates and reminders; notifying you of event changes or cancellations.

Marketing communications: sending newsletters, offers and surveys where you have consented to receive them. You can opt out at any time via the unsubscribe link.

Analytics and personalization: analysing website usage to understand how visitors interact with our site and tailoring content to their preferences.

Security and fraud prevention: detecting and preventing unauthorized transactions or misuse of our services.

5. Data sharing and international transfers

We may share your personal data with trusted third parties to fulfil the purposes described above. We only disclose the minimum information necessary and ensure that recipients provide adequate data‑protection safeguards. These parties include:

Payment processors and ticketing partners for order processing and fraud prevention.

Hosting providers and IT service suppliers who maintain our website and infrastructure.

Analytics and marketing providers (such as email platforms or advertising networks) – only when you have consented to marketing.

Event organizers and venues if needed to coordinate your attendance.

Professional advisors (lawyers, accountants) and public authorities, if required for compliance or legal processes.

Some of our service providers are located outside the European Economic Area (EEA). When transferring personal data internationally, we implement appropriate safeguards, such as:

Signing Standard Contractual Clauses (SCCs) approved by the European Commission or the UK Information Commissioner.

Using service providers in countries recognized by the European Commission as providing an adequate level of data protection.

Obtaining explicit consent from you before transferring data where neither of the above safeguards applies.

6. Data retention

We keep personal data only for as long as necessary to fulfil the purposes described in this policy and to comply with legal obligations. Retention periods vary depending on the type of data and the relevant legislation (e.g., tax laws may require us to retain invoices for several years). Once data are no longer needed, we securely delete or anonymize them.

7. Your rights

Under the GDPR, you have the following rights:

Access: to obtain a copy of personal data we hold about you.

Rectification: to correct inaccurate or incomplete data.

Erasure (“right to be forgotten”): to request deletion of your data, under certain conditions.

Restriction of processing: to request that we limit processing of your data.

Objection: to object to processing based on our legitimate interests or for direct marketing purposes.

Data portability: to request the transfer of your data to another service provider.

Withdraw consent: at any time, for processing based on consent.

If you wish to exercise any of these rights, please contact us using the details provided above. We will respond within one month. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) or your local supervisory authority.

8. Cookies and tracking technologies

A cookie is a small text file placed on your device to collect standard internet log information and visitor behaviour information. The GDPR and ePrivacy Directive require explicit consent before storing or accessing non‑essential cookies on a user’s device. We use cookies for the following purposes:

Essential cookies: necessary for core website functionality, such as session management and security. These cannot be turned off.

Analytics cookies: to understand how our website is used so that we can improve usability and content.

Functional cookies: to remember your preferences (e.g., language or seat selection) and provide enhanced features.

Advertising cookies (optional): to deliver personalized marketing messages. We only use these with your explicit consent.

You can manage your cookie preferences through our cookie consent banner and by adjusting your browser settings. For more information about cookies, visit allaboutcookies.org
. Rejecting cookies may impact some website functionalities.

9. Third‑party websites

Our website may contain links to external sites, such as social media platforms and ticketing partners. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

10. Changes to this privacy policy

We keep our privacy policy under regular review and update it as required by law or business changes. Updated versions will be posted on this page with a new “Last updated” date. We encourage you to check this page periodically to stay informed.

Last updated: 27 January 2026

11. Compliance beyond the EU

While our primary framework is the EU GDPR, we recognize that international users may be protected by other data‑privacy laws. Over 170 countries worldwide have enacted privacy regulations and new laws emerge each year. Many of these laws share common principles, such as transparency, data minimization and user control, though specific rights and requirements vary. We strive to respect these principles and will respond to privacy requests in accordance with applicable laws such as the UK GDPR, California Consumer Privacy Act (CCPA) and Brazil’s Lei Geral de Proteção de Dados (LGPD). If you have questions about how we comply with a particular law, please contact us.